TrueNorth: Veteran Disability Support
Guiding veterans through the VA disability rating process with clarity and confidence.
What TrueNorth Is:
What We Do
TrueNorth provides free guidance to help veterans prepare for a VA disability rating increase. Our team supports you with organizing documents, preparing statements, understanding DBQs, and connecting you with accredited assistance when needed.
We do not file claims, provide legal advice, or replace a VSO.
We guide you so you can move through the VA process with confidence.
This Program Helps Veterans Who:
Believe their current disability rating does not reflect their condition
Have new or worsening symptoms
Need help organizing evidence
Feel overwhelmed by VA paperwork
Haven’t been successful filing on their own
Need help preparing before meeting with a VSO
What TrueNorth Provides:
Document Guidance
Statement & Narrative Support
Statement & Narrative Support
We help you gather medical records, DBQs, lay statements, and supporting evidence.
Statement & Narrative Support
Statement & Narrative Support
Statement & Narrative Support
We guide you on how to explain your conditions clearly so your voice is understood.
Claim Preparation Support
Accredited Resource Referrals
Accredited Resource Referrals
We help you understand the VA’s requirements and prepare before working with a VSO.
Accredited Resource Referrals
Accredited Resource Referrals
Accredited Resource Referrals
If a VSO cannot support your claim, we connect you with pro bono or low-cost accredited help.
How TrueNorth Works
1. Complete the Intake Form
Submit basic information about your service-connected conditions and goals. Submit basic information about your service-connected conditions and goals.
2. Phone Interview With Our Team
We review your situation, discuss your challenges, and explain what evidence is needed.
3. Upload Required Documents
You will receive an email with instructions on what documents to upload and how.
4. Preparation & Review
Our team reviews your documentation and prepares you for the meeting with a VSO or accredited representative.
5. Decision or Referral
We guide you to the right accredited channel and ensure you have a complete package ready for submission.
Important Program Notes:
- TrueNorth is not a law firm and does not provide legal advice.
- We are not a VSO and do not submit claims.
- Our role is to prepare, educate, and support veterans before they file.
Program Costs & Donation Pledge
TrueNorth services are provided without upfront cost to veterans. We do not charge fees, and you are not required to pay for assistance. However, because our nonprofit relies on community support to continue offering housing grants and disability guidance, we ask veterans who successfully receive VA backpay to honor a voluntary donation pledge of 20% of their award. This pledge is not a condition of service, but it is an important way veterans can help us continue supporting others in need.
Common Documents We Help You Prepare:
Medical records
DBQs (Disability Benefits Questionnaires)
Nexus letters (if applicable)
Lay statements
Symptom logs
Treatment history timelines
Start Your TrueNorth Intake
We’re here to help you strengthen your VA disability claim with clarity, organization, and support.
Frequently Asked Questions
Please reach us at service@unitedhousingfoundation.org if you cannot find an answer to your question.
No. We guide and prepare veterans, but do not file claims.
No. TrueNorth services are completely free.
No. Only the VA makes rating decisions. We support evidence preparation.
We help you identify what records you need and how to request them.
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